Sport Generation FAQ
How do I place an order on the Sport Generationwebsite?
Select the product you need, add it to your cart, and proceed to checkout. Provide your contact details, delivery method, and payment method, then confirm your purchase. After placing the order, a manager or automated system will confirm your order and inform you of the next steps in processing it.
What delivery options are available and how muchdoes it cost?
Sport Generation delivers throughout Ukraine using popular delivery services. The cost depends on the rates of the chosen carrier and the terms in effect at the time of ordering. Current information about delivery methods and their cost can be viewed during checkout.
What payment methods are available?
You can pay for your order using the method available during checkout, including bank card and other popular payment services, if supported by the website. All available payment options are displayed at the checkout stage.
Can a product be returned or exchanged?
Returns and exchanges are carried out in accordance with the current legislation of Ukraine. If the product has a manufacturing defect or does not match the order, contact Sport Generation customer support to resolve the issue. Restrictions provided for by law may apply to certain product categories.
Is Sport Generation's product genuine?
Yes, Sport Generation offers genuine products of its own brand. Production uses verified raw materials and follows established quality control standards. Information about the composition, directions for use, and characteristics of each product can be found on the product page.
How can I track the status of my order?
After your order is shipped, you will receive a tracking number or another tracking method, if provided by the chosen delivery service. If needed, you can also contact Sport Generation customer support to check the status of your order.
How can I contact customer support?
You can contact customer support using the contact details listed on the official Sport Generation website. Managers will help with product selection, order placement, payment, delivery, and other questions. If your question concerns taking dietary supplements or your health condition, we also recommend consulting a doctor.